Refund policy

We have a no exchange no return policy, which means you cannot return or exchange  after receiving your item unless the product is damaged . 

You can always contact us for any return question at evanajewellery@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items


We cannot accept returns on sale items or gift cards.

Please get in touch if you have any questions or concerns about your specific item.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.